Crypto Was Supposed to Conquer the World.
Borderless money, near-zero fees, instant settlement — why crypto payments haven't scaled yet.
Tristan Wallaert
CEO, Nexora Labs
Borderless money, near-zero fees, instant settlement, no intermediaries. On paper, it had all the attributes required to replace traditional payment systems. And yet, years later, crypto has not meaningfully displaced mainstream payment rails. It exists alongside them, often embedded within them, but it has not redefined how global payments operate.
Here is my take on why it did not pick up yet:
The first structural limitation is attribution.
Blockchains are public, but anonymous. Every transaction is visible, yet it is difficult to know whether the person who sent you money is actually the person you expected to pay. A wallet address does not tell you who is behind it. Unless you have designed the flow in advance to assign a specific wallet to a specific user, you cannot easily determine who owes you money and who has just paid you.
On top of that, the transaction reference, the hash, only exists after the payment has already been made. You cannot rely on it beforehand to organize or structure incoming funds. Reconciliation becomes reactive rather than proactive.
The generic market response has been for payment service providers to generate a unique wallet address per user in order to reconcile incoming funds. By assigning a distinct address to each payer, attribution becomes manageable. However, this changes the structure of the flow. Payments are first received into wallets controlled by the provider before being remitted onward. The provider becomes a custodian.
Custody brings regulatory obligations. It requires licensing, compliance infrastructure, and defined jurisdictional coverage. It introduces geographic limitations, operational overhead, and counterparty exposure. What was meant to be a direct payment system becomes dependent on regulated intermediaries. Instead of being globally usable by default, crypto becomes limited by the licensing footprint of the provider.
The second constraint is pricing
It flows directly from the previous one. Because attribution is largely solved through custodial providers, crypto is rarely offered as a standalone payment rail. It is bundled alongside cards and bank transfers inside the same providers. Crypto does not enter the market as an independent infrastructure layer. It enters as another option in a broader payment stack.
This creates a conflict of interest. Providers generate substantial revenue from fiat payment processing. If crypto were priced according to its actual settlement cost, often measured in cents, it would undercut higher-margin card products. There is little incentive to promote or price a rail that could cannibalize existing revenue. The objective becomes coexistence rather than disruption. As a result, pricing converges toward fiat benchmarks, often around 1%, not because blockchain settlement requires it, but because the commercial model requires both rails to live side by side without destabilizing one another.
The third constraint is consumer fragmentation.
Traditional card networks solved this problem decades ago. Merchants know that if they accept Visa or Mastercard, they can reach most consumers. The network effect is clear and predictable. In crypto, there is no such consolidation. Consumers hold funds across different chains such as Ethereum, Tron, Base, Solana, and others. Each ecosystem competes for adoption and liquidity.
For any merchant or recipient, this creates uncertainty. Even if crypto is accepted, there is no guarantee that it matches where consumers actually hold their funds, this is due to the fact that each chain promotes its own ecosystem and often builds incentives around keeping liquidity within its own environment. The result is fragmentation, and accepting crypto does not automatically mean covering the market.
The fourth constraint is security.
Because any front-end can interact directly with the blockchain, the safety of a transaction depends heavily on the interface the user is interacting with. When approving a payment, you are relying on the website to correctly present the transaction details and destination. If that front-end is compromised or subtly manipulated to lure you into signing something malicious, there are very limited mechanisms to flag or reverse the transaction.
This recreates a dynamic reminiscent of the early days of online card payments, where users depended on the integrity of individual websites. In crypto, once a transaction is signed, recourse is minimal. The risk is pushed toward the payer, which increases perceived danger and erodes confidence. Until transaction flows are better insulated from front-end vulnerabilities, the security burden remains high.
For that to change, the world needs an infrastructure which can provide:
- Attribution without custody.
- Cross-chain where neither side needs to know which network the other is on.
- A safe payment experience that just makes sense.
- As well as everything that the fiat payment rails are already offering.
This is what we are building Nexora Labs.
Tristan Wallaert
CEO, Nexora Labs. Previously led payments and finance teams at Uber, Grab, and Groupon.
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